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  1. Oral Care Management
  2. HICAPS
  3. FAQs

FAQs

  • Why has the claim declined for a patient?
  • A fund is showing Provider Not Recognised when I make a claim.
  • Can I do a fund claim reversal?
  • How do I order more receipt rolls?
  • My terminal won’t process a claim with a certain health fund.
  • My terminal isn’t charging
  • I don’t know my refund password
  • How to reconnect Core Practice Media Bridge
  • How to reconnect Core Practice Client Bridge for HICAPS Connection

Contact Us

Phone (02) 8488 2637
Support Hours
8am (AEDT) - 5pm (AEDT)
Monday to Saturday
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