Connection issues

• Check all cables connecting the Primescan, PrimeMill, and SpeedFire. Ensure they are securely connected and not damaged.
•  Ensure you are using the correct cables for each device.

Check Device Power

• Confirm that each device is properly plugged in and receiving adequate power.
• Ensure all devices are powered on and properly booted.

Restart Devices

• Power cycle all devices. Turn them off, wait a few seconds, and then turn them back on

Update Software

• Verify that all devices (Primescan, PrimeMill, SpeedFire) are running the latest software versions. Install any available updates.
• Check the manufacturer's website or support resources for the latest software and compatibility note

Inspect Network Settings

• If networked, ensure that all devices are on the same network and subnet.
• Check network settings and IP configurations if applicable.

Review Error Messages

• Look for error messages on any of the devices and consult the relevant user manual or support documentation for specific troubleshooting.

Test with Different Cables

• Replace cables to rule out any issues with cable faults. 

Consult Device Documentation

• Refer to the user manuals for each device (Primescan, PrimeMill, SpeedFire) for specific troubleshooting tips and setup instructions.
• Contact technical support 

Check Integration Settings

• Ensure that any required settings for device integration (such as communication protocols or file formats) are correctly configured.