No Connection to the AcquisitionServer

Error Message: No Connection to the AcquisitionServer could be established.

Follow below Steps:

Close Sidexis.

• Ensure it's not running in the background (check Task Manager if needed)

Open Services:

• On the search box type services.msc
• Click 'Run as Administrator'

Find Sirona AcquisitionServer:

• Locate Sirona AcquisitionServer

Restart the Service:

• Right Click Sirona AcquisitionServer select "Stop"
• Right Click again and choose "Properties"

Set Startup Type:

• In the Properties window, set Startup type: to Automatic (not "Manual" or "Disabled").
• Hit "Apply" and then "OK"

Restart Sidexis:

• Close the Services window and relaunch Sidexis.